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FAQ

my piercings are getting loose

Loosening of one-touch earrings is often not a malfunction.

■ How to adjust post looseness

It may be improved by adjusting the post part from the bottom to the top. When you hear a click sound when you put it on, it will be a signal that you have successfully improved it.



■ How to open earrings

It is recommended to open the one-touch piercing as follows.
You can easily open it by pinching it from above and separating the post from the catch.

Is the purchase statement included?

We do not send anything that shows the amount, such as a statement of delivery. Please feel free to use it as a gift.
For order details, please check your order confirmation email or order history on My Page .

Can I purchase just one ear?

One ear sales service has ended. All earrings are sold as a set for both ears, so we cannot respond.

Can I customize my ring?

We do not accept custom orders after or before purchase. Choose from existing sizes.